All tenant complaints and inquiries are directed to 21 property management’s 24 hour hotline for any questions and concerns regarding the rental property. We then process the issue or inquiry and takes care of it. A report of the interaction is always sent back to you, as the property owner. Issues and inquiries that are more serious/expensive etc. are always run past you, the property owner before action is taken.

A good example of a landlord/tenant interaction is maintenance issues. When notified of a maintenance issue by a tenant, property management companies notify a vendor to repair the issue. It is only for maintenance issues that exceed $500.00 that property management services contact you. Property management services will provide you a detailed account of the issue and why the cost is such, upon your approval a vendor will be called to fix that issue as well. As the property owner you are responsible and will be billed for all property management issues.

Another example of landlord/tenant communication would be a situation where a tenant breaks something on the property. When a tenant breaks something on the property it is the tenants responsibility to pay for it. The tenant is to notify the landlord, however if they fail to it is the property management companies’ inspection employee who is responsible for discovering the damage. The bill for the damage will be added to the given tenant’s bill for the month.

A final example of landlord/tenant communication would be eviction. Whatever the reason for eviction may be, a court hearing is usually scheduled within 10-14 business days from which the file was sent. If the court rules in favor of the property owner, the tenant then has 10 days to vacate the premises or make an acceptable payment arrangement. If the tenant fails to do either, then the case falls into the hands of the law. Cases vary depending on the state and state laws. It is the property owner’s choice whether they would like to handle this issue themselves or put the property management company in charge of it.

Evictions “Right to Quit”

  • Bieber & Czechowki, PLLC  works with us and handles all of our evictions and legal issues.
    26224 Van Dyke Avenue
    Center Line, MI 48015
  • Cost is $75.00 + court fees that the landlord is responsible for.